If an interaction between LeadMagicX and LeadMagicX CRM doesn’t go through, here’s how to find out what happened and what you can do about it.
Failed interactions are marked with a “Failed” status badge in the table.
| Problem | What to Try |
|---|---|
| Integration was disconnected | Re-enable the LeadMagicX CRM integration in the Integrations section on your dashboard. |
| Authorization expired | Disable and re-enable the integration to refresh the connection. |
| Temporary network issue | These usually resolve on their own. Check if later interactions succeeded. |
| Contact not found | Verify the contact exists in your LeadMagicX CRM account. |
If you’re seeing repeated failures and the error messages aren’t clear, reach out for support: