Welcome to this helpful guide on how to import your old invoices using a CSV file. If you’ve been using another billing system or maintaining invoices in a spreadsheet, this feature allows you to seamlessly migrate your historical invoice data into your new system. In just a few simple steps, you’ll be able to import invoices in bulk and reduce the time spent manually entering data.
You can upload invoices from external platforms or spreadsheets directly into your system through a CSV file. The key features include:
This feature was designed to streamline the migration process for businesses with existing invoice data. Instead of manually recreating each invoice, you can upload them all at once and significantly reduce errors or typos. This means more time for you to focus on growing your business, and a consolidated view of all your invoices in one system.
Follow the steps below to import your old invoices:
If you need to import invoices from multiple sources, you can import them in bulk through the same process, allowing you to consolidate all past data into one place and stay organized.
Before completing the import, ensure your CSV data is free of errors. The system will notify you of any discrepancies or missing fields in the import file, so you can correct them before proceeding.
Question: Can I import invoices from any other tool or just from spreadsheets?****
Answer: You can import invoices from any external platform or spreadsheet that can export data as a CSV file.
Question: What happens if the taxes in my CSV don’t match the ones in the system?****
Answer: You will need to map the tax columns in your CSV to the tax rates already configured in the system. This ensures the correct tax information is applied.
Question: Will the system automatically send reminders for invoices I import?****
Answer: No, the system does not automatically send reminders for invoices imported via CSV. You’ll need to manually set reminders for those invoices.
Question: How do I know if any invoices failed during the import process?****
Answer: After the import is complete, you will receive an email summary that includes a CSV attachment detailing which invoices were successfully imported and which failed, along with the reasons for failure.
Question: Can I edit invoices after they’ve been imported?****
Answer: Yes, once the invoices are imported, you can edit any details, such as the due date, tax rates, or amounts, as needed.
Question: Will late fees and tips retroactively apply to imported invoices?****
Answer: Yes. Imported invoices will follow the global late fee and tip settings, but you can adjust or disable these settings for specific invoices manually.
Question: How can I ensure my CSV file is formatted correctly before uploading?**
Answer:** It is highly recommended to download the sample CSV template provided in the upload step. This ensures your columns align with the required fields like invoice number, issue date, and due date.
Question: What date format should I use in my CSV file?
Answer: To avoid mapping errors, it is best to use a standard format like YYYY-MM-DD or MM/DD/YYYY. During Step 3 (Mapping), the system will ask you to confirm which format your file is using to ensure the dates are processed correctly.